Payments and Policies
When scheduling your first consultation with our clinicians, you will be asked to pay a non-refundable scheduling deposit, which will be credited towards the cost of your first visit. If you need to reschedule, your deposit will remain valid for 3 months after scheduling the first appointment; thereafter, another deposit must be made to reschedule a new appointment. Please note that you will forfeit the entire session’s fee if you miss or cancel your appointment without contacting our office within the 3-business day notice. This policy is to encourage patient accountability for their scheduled appointments since no-shows limit other patients the opportunity to secure and receive care. Please note that payment of the deposit and initial appointment fees do not represent a doctor-patient relationship, and it is advised to follow through with the doctor’s treatment plan.
Your scheduled appointment time is reserved solely for the designated patient. Mind Study Center has a strict 3-business-day policy regarding canceling or rescheduling your appointments. If you are unable to attend the set date, please contact us at least 3-business days in advance to avoid getting charged the full amount of the visit. We will always attempt to provide a reminder email and text message prior to your appointment; however, these reminders are a courtesy and do not exempt payment for missed appointments. Please note that insurance companies will not reimburse charges for missed appointments, which means that the cost will be the sole responsibility of the patient
We are an out-of-network clinic, which means that none of our clinicians participate under any insurance plans, and we have opted out of Medicare. Thus, we do not accept insurance as a form of payment.
If your insurance plan provides out-of-network mental health coverage, you may be able to submit superbills to receive reimbursement for a portion of the fees that you have paid for our services. Reimbursement would typically be made by insurance directly to you once you have satisfied your deductible. We will provide you superbills for all visits and appointments. Please contact your insurance to understand your coverage. Clients are financially responsible for all services provided by out-of-network clinicians even if they are not liable for coverage under your health benefits plan.
We accept cash, check, and all major credit cards as forms of payment. Payment is due at the time services are rendered. Future services will be discontinued if the patient fails to provide payment within 30 days of the last payment provided.