Initial Appointment

When scheduling your first consultation with our clinicians, you will be asked to pay a non-refundable scheduling deposit, which will be credited towards the cost of your first visit. If you need to reschedule, your deposit will remain valid for 3 months after scheduling the first appointment; thereafter, another deposit must be made to reschedule a new appointment. Please note that you will forfeit the entire session’s fee if you miss or cancel your appointment without contacting our office within the 3-business day notice. This policy is to encourage patient accountability for their scheduled appointments since no-shows limit other patients the opportunity to secure and receive care. Please note that payment of the deposit and initial appointment fees do not represent a doctor-patient relationship, and it is advised to follow through with the doctor’s treatment plan.

Cancellation Policy

Your scheduled appointment time is reserved solely for the designated patient. Mind Study Center has a strict 3-business-day policy regarding canceling or rescheduling your appointments. If you are unable to attend the set date, please contact us at least 3-business days in advance to avoid getting charged the full amount of the visit. We will always attempt to provide a reminder email and text message prior to your appointment; however, these reminders are a courtesy and do not exempt payment for missed appointments. Please note that insurance companies will not reimburse charges for missed appointments, which means that the cost will be the sole responsibility of the patient.